Faulty From New - Returns Authorisation Request Form

Returns Number (AWE Input Only)

AWE Europe Ltd
Alexander House
3A Blenheim Road
Epsom

Surrey

KT19 9AP

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Company Name

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Telephone No.

Address

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Postcode

Same As Delivery

Yes

Ticket Number (AWE Input Only)

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Dealer Reference No.

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Dealer Account No.

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Please enter a valid date and time

Date

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Dealer First Name

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Dealer Last Name

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Mobile No.

The format is incorrect

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Email Address

Item

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Brand.

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AWE's Invoice No.

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Is it in Original Packaging.

Yes

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Pair or Single Unit

Pair

Single

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Model No

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AWE's Invoice Date

Are the Accessories Complete.

Yes

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Quantity

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Serial No.

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Reason for Return / Description of Fault

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Replacement Or Credit Requested

Replacement

Credit

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The product is undamaged and in perfect condition

Yes

Please specify

Have you been in touch with our technical department, if yes please state who.

Mal Fisher

James Drummie

Danny Cavie

Patrick Hunt

Terms & Conditions

- The issue of a Returns Authorisation Number does not confirm authorisation for credit or replacement. All items will be inspected on their return.

- Full credit or replacement will only be considered if the product is returned complete with all accessories and packaging in the same condition received.

- Items returned for reasons other than being faulty or damaged in transit, will if accepted be automatically subject to a restocking charge.
- Items will only be considered faulty from new if returned within 14 days of delivery. Any damage must be notified in writing within 3 days of delivery.

- Any goods ordered or supplied as advanced replacements will be invoiced in full and only dispatched if suitable payment facilities are in place.

Please provide your consent by ticking the box

I agree to all AWE's Terms and conditions. All returns are subject to AWE's terms and conditions summarised above. Full terms and conditions are available on request.